Repairs · Gas servicing · Planned maintenance
CallSys is the UK job-management platform that helps building-maintenance and social-housing teams schedule, dispatch and track field work in real time — raising productivity, hitting SLAs and keeping properties compliant.
Real-time scheduling, mobile working and genuine stock control — proven at scale, handling thousands of jobs a day.
The job lifecycle, end to end
Why teams choose CallSys
From the moment a job is raised to the moment it's signed off and invoiced, CallSys keeps your office, your field operatives and your clients working from the same live picture.
A "mission control" view of every new, allocated and completed job, updating live as the field reports back. Nothing gets lost and nothing slips.
Allocate the right operative to the right job by skill, geography and priority — clustering work to cut travel time and missed appointments.
Field operatives receive jobs, capture photos, order and record materials and update status from an Android device — no paperwork, no delays.
A real grip on materials — warehouse, depot and per-operative van stock managed alongside the work, with usage tracked to every job. One of the things that sets us apart.
Annual services raised automatically, LGSR certificates generated and stored, no-access workflows enforced — so no property falls out of date.
Off-the-shelf and bespoke interfaces to leading housing, ERP and finance platforms mean jobs flow in and statuses flow back — no double keying.
Customisable reports, a full audit trail and live SLA visibility give managers the evidence to drive performance and prove compliance.
Automated SMS and status-driven emails keep tenants and clients informed at every step — reducing avoidable contact, cutting no-access visits and inbound calls to the office.
Most job-management systems stop at the job. CallSys goes further — tracking materials from your central warehouse, out to every operative's van, and onto the job they're used on.
Warehousing & van stock
Knowing exactly what's on the shelf and in every van is where margins are won or lost. Genuine stock control is built into CallSys — and it's one of the things that sets us apart.
The bottom line
CallSys was built in the field, for the field. Every screen exists to take cost and friction out of getting repairs done right, first time.
Whether you manage 100 properties or 100,000, CallSys keeps the same calm, real-time grip on the work.
Built for your work
React to emergencies in seconds — reprioritise, reallocate and dispatch on the fly while keeping every contractual deadline in view.
Plan annual servicing at scale, automate LGSR generation and storage, and keep every appliance safe and certified.
Manage hundreds of contracts with different priorities, raise planned and cyclical works, and protect your KPIs.
Plays nicely with your back office
CallSys ships with proven interfaces to leading housing management, ERP and finance platforms — so repairs flow in and progress flows back automatically.
See it on your own work
Book a no-obligation demo and we'll show you how CallSys handles your responsive, gas and planned work — and how it fits with the systems you already use.
Cohesis